The Future of Healthcare

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Audience: Healthcare Providers

Responsibilities: Instructional Design, Content Design, eLearning Development

The Business Problem

  • aging patients with chronic illness were often more informed than their care providers.

  • Providers and patients alike shared perspectives that their exchange had become stagnant and at times, hostile, due to a lack of information.

The Design Solution

  • create a knowledge management solution that would continuously support providers in refining their expertise amidst frequent changes in medical research, internal processes, and staffing

  • E-learning modules where created a shared via an open source learning management system & professional conference.

The Design Process

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  • We use consultation & interviews with Subject Matter Experts to create a visual map of our process

  • Our storyboards use the ADDIE model to create information architecture. Narration scripts are also inform development.

  • We create a brand story using images, color theory, audio recordings, and video

  • Gamification & Interactive elements are added based on information architecture

  • We meet client needs and improve employee performance

“Camille Iman is a phenomenal designer…

Our collaborators included physicians, community advocates, and public health capacity building specialists. She comes prepared to every meeting and delivers products according to timelines. When faced with ambiguity, Camille takes initiative to comprehensively assess the situation and offer the best options to her clients. Her dedication to creating effective, engaging learning experiences not only results in a high quality product, but an enjoyable design experience. Her expertise and flexibility are a great asset to any project that utilizes a wide range of collaborators, especially healthcare education.”

— Project Manager, UCSF, 2024

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Content Design